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Selling your item

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Step-by-step guide

  1. When selling a new item, please fill in the Sell your item form. Before filling in this form, please make sure that you have read our acceptance criteria which is set out in our Sellers Terms & Conditions.
  2. Once you have filled out this form, the Garderobe team will review your item information and advise on whether your item has been provisionally accepted or not. If your item is provisionally accepted we will provide you with a provisional price.
  3. If you agree to this price, we will provide details on how to send your item to us. You will have the option of booking a FREE courier collection (if you submit 10 or more items), delivering your items to the store, or dropping your items off at the store in person. Please note all items must be dry-cleaned with no stains, odours or faults e.g. no holes, no buttons missing, no loose hems, no pulls in the material and no accessories missing. If you are consigning with us for the first time we require a minimum of 5 items (an exception this can be made if you submit a bag)
  4. Once the Garderobe team has received your item they will either confirm the provisional price or let you know if the price has been changed. Please note Garderobe has the right to reject your item once it has been received. If your item is rejected at this stage, it will be returned to you at your own cost.

Commission
We charge a commission of 30-40% of the final sale price for bags and 50-65% of the final sale price for clothing and shoes. This means that the seller retains 60-70% of the final sale price for bags and 35-50% of the final sale price for clothing and shoes. However, please email us at customercare@garderobe.ae if you are selling a classic Chanel, Hermes, Louis Vuitton or Christian Louboutin bag or pair of shoes and we will be happy to discuss reduced commission rates.

Please see our FAQs for more details.


 

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