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Collections

At Garderobe, we want to make your selling experience as easy as possible. In order to ensure this we have put in place a free courier collection service to pick-up your pre-loved goods. Please note that we provide free courier collection services within the UAE if you are selling 5 or more items with us.

If you have an item that you would like us to collect, please fill out the form on our Sell your item page with details of the item(s) and we will come back to you within three working days to let you know whether your item has been accepted.

Courier service:
If your item is accepted, we will arrange for a courier to collect your item free of charge. Please note that our free collection service is only available to customers living within the United Arab Emirates.

When sending your garments via courier please ensure that you:

  • Pack your items carefully in a secure bag or box;
  • Include all original tags, dustbags and boxes, where possible; and
  • Clearly label the outside of the package with your name and personal details, including email address and contact number.

Post:
If you would like to post your items to us, please send them to the following address:
Garderobe, P.O. Box 73561, Dubai, UAE. We recommend that you obtain proof of postage and send all items tracked. Please note that this will be at your own expense.

Please note all items must be dry cleaned before they are sent to us. We will not accept any garments that are stained, have odours or are faulty. Before sending us your items please ensure you carefully read our Seller's Terms and Conditions.

If you have any further questions please feel free to Contact Us.


 

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